Sunday, May 17, 2009
20090517_kodak_01.pngThis is the kind of stuff that I hate about the internet.

For the last four years I've stored photos on KodakGallery.com. Pictures of my first trip to Dubai in 2005, all of our trips around the Middle East, our wedding album, etc.

Well the other week I had an email from the jerks at Kodak. Pretty much it read, "we've changed the rules, so come buy stuff from us or we'll delete all of your photos".

Three things - I hate being threatened, their online products suck, and their customer service is worse.

20090517_kodak_02.png

See, back at Thanksgiving I wanted some prints from photos that I had on their website. I saw there that you could have the pictures printed and picked up at any CVS drug store. I selected the photos, selected the drug store, paid ... and then was told it'd be a week and a half until I could pick up the photos.

Are ya kidding me?

The worst part is, when I contacted them to cancel the order they told me to call CVS - and CVS told me to call Kodak.

Argh.

When I print photos from Ritz Camera's website it takes all of three hours until they're ready at my local store. And the prints look better than Kodak's, too.

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So needless to say, I'm not buying anything from Kodak, and have spent the last week migrating my photos (and the funny, funny words about those photos) to a new site that should be up and running very soon.

And if you have any photos at Kodak Gallery, you might want to move them soon. God only knows what rules they're going to change next.
 
posted by Josh at 6:04 PM |


2 Comments:


At 10:33 PM, Blogger iVaN

hahaha….
you can not buy archives cds any more!!!
hahaha
besides what is wrong with they charging you for having YOUR
pictures on their servers, there are customers that create accounts and never use them again, that is why they do this, you have to purchase in order to prove you still active.
other thing, if customers have pictures on K.
and they get alll their pictures deleted, goshhh,
i mean, how stupid they are???
i would never upload pictures to a website, without having a backup on my computer….and whta they do?
haha, they upload their wedding pictures, their childrens birth pictures…..and so many things…without backup….
STUPID PEOPLE

 

At 11:29 PM, Blogger Josh

"i mean, how stupid they are".

Wow. And people call the internet devoid of intelligent conversation.